Terms of Service

1. Acceptance of Terms

By accessing and using FlowCend.in and our services, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

FlowCend provides AI automation services for e-commerce businesses, including but not limited to customer retention agents, operational automation, claims processing, and sales assistance. Service scope and pricing are defined in individual client agreements.

3. User Responsibilities

You agree to:

• Provide accurate information when using our services
• Not misuse or attempt to compromise our systems
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any account credentials

4. Intellectual Property

All content, designs, code, and AI models on this website and in our services are the intellectual property of FlowCend. Unauthorized reproduction, distribution, or modification is prohibited.

5. Limitation of Liability

FlowCend provides services on an “as is” basis. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the fees paid for the specific service in question.

6. Termination

Either party may terminate service agreements with 30 days written notice. We reserve the right to suspend or terminate access to our website for violations of these terms.

7. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved through arbitration in accordance with applicable Indian arbitration law.

8. Contact

For questions about these terms, contact us at legal@flowcend.in.